Tuesday, June 23, 2009

Don't Wait To Have Your A/C Checked!

Okay, in case you haven’t noticed IT IS HOT!!! The first heat spell of the year is the reminder to many people to have their air conditioner checked for the year. Well, I have a couple pieces of advice to offer on this subject.

The first and most important piece of advice I can give is to suggest you participate in an annual maintenance program with your heating and air conditioning company. If you don’t currently have a company you regularly work with, I would strongly recommend enrolling in Air Assurance’s Extended Service Protection (ESP) Program.

These type of programs typically include a visit in the Spring to get things ready for the Summer and another visit in the Fall to get things ready for Winter. As a participant in Air Assurance’s ESP Program, you will not have to remember to call and schedule your Spring or Fall visit. We call you and remind you that it is time for your next visit. We understand this is an investment, and we want to make sure you get what you pay for.

Since it is Summer, I will discuss what ESP customers receive as part of their Spring visit. One of our highly trained Service Technicians will perform a complete and thorough inspection of your entire heating and cooling system. They will check the operation of your Air Conditioner, as well as its Freon charge. They also diligently clean the outdoor unit to wash away any dirt that may have accumulated since its last cleaning. They inspect the furnace to make sure nothing was damaged during the heating season, and they can change your system’s filters, if you would like.

By keeping your equipment clean you assure that you are able to receive the maximum possible system efficiency. Research has shown that it is possible to save more in energy than the annual investment in the ESP program by keeping the system clean and well maintained. You also can avoid possibly expensive repairs.

The second piece of advice I can give is about scheduling a standard Service Call. If you are not on a program like Air Assurance’s ESP Program, and you just want to have someone come out and clean and check your system, please understand that you will more than likely not be able to schedule the Service Call for the same day you call. Depending on the day, you could have to wait as 4 or 5 days to get someone to your house. There are a couple of factors that contribute to this delay.

First, many companies, such as Air Assurance, give priority of service to their customers on annual maintenance programs. This means that if they call in, they will receive priority over you, just because they are on the annual program. Second, when the temperatures rise the number of systems that fail dramatically increases, and this causes a backlog in scheduling.

So, if you want to help your system maintain its efficiency and potentially avoid costly repairs, I would strongly encourage you to participate in an annual maintenance program like Air Assurance’s Extended Service Protection Program. However, if you don’t wish to participate in such a program, but just want to have someone check your system, please be patient and understand that we will get to you as soon as we possibly can.

At the same time, I would like to thank all of the Service and Installation Technicians at Air Assurance. During this time of the year conditions are difficult and the days are long, but these guys continue to perform extremely professionally. Thanks!

Stay Cool!!!

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